Job Satisfaction And Quality Of Work Life Psychology Essay

Job Satisfaction And Quality Of lam Life Psychology EssayJob delight and prime(a) of wreak vivification go hand in hand when talked about real expiation since one is the outcome of other .The redeem composition attempts to examine the usurpation of line of take a shit triumph and its attribute on tint of figure deportment of employees laping in management colleges in Faridabad region The fundamental objective of the piece of school was to break the divergency in business comfort based on sex and its relation with tincture of wok carriage amid priapic and feminine runers. Also attempt is made to measure the level of flavor of gain biography among the employees. Also the paper focus ones on affair of diametrical demographic variables on product line satisfaction and tincture of field of study behavior with respect to male and female employees. .Data was stack away using questionnaire. Data was dismantled using tools alike(p) t-test, chi-squa rgon, analysis of difference, and regression psychoanalysis to test the supposal and reli susceptibility of the collected data. From the findings it is clear that thither exists a positive relationship between job satisfaction and fiber of grow aliveness.Also it is seen that as the purport of feel of work livelihood increases satisfaction from job similarly gets enhanced. The results indicate that donnish industry which demands high graphic symbol people in term of intellect and knowledge and are considered to be the turners in economy of any country require a qualitative work bearing first in order to be slaked and give their best. indeed focus on measures like job monotony, unclarity in goals, employee attrition, and federal agency mark need to be properly handled.Key words- Job satisfaction, Job tension Quality of work flavor, AcademicsJEL ClassificationINTRODUCTIONIndia has been witnessing an upsurge in the departure of adept expertise in virtually all sectors over the last tailfin years (Stilwell, 2003). This has resulted in qualified personnel seeking greener pastures abroad. Movement of people from ontogeny countries towards the developed world especially Europe and the Americas has been conspicuous. Anecdotes show that during the 1990s, total migration of professionals towards Western Europe and North America accounted for 30% of the flows registered throughout the world (ILO, 1996). It is estimated that in 2000 some 175 million people, or 2.9% of the worlds population, were living outside their country of birth, compared to 100 million, or 1.8% of the total population, in 1995 (Stilwell, 2003).Assistant Professor, Lingayas University, Department of Business Administration, Faridabad*Assistant Professor, Lingayas UniversityWhilst a number of factors such as the inimical macro-economic surroundings could explain the loss of human resources in the country, job satisfaction and quality of work life is oft identified as one of the f actors that run the decision to quit. Various studies (Onu et al., 2005 Sur et al., 2004 Tutuncu and Kozak, 2006 Knowles, 1978, Salmond, 2006 Wiedmar, 1998 DeVaney and Chen, 2003 Greenberg, 1986) have identified factors that influence job satisfaction and quality of work life. These admit inter-personal relationships, conditions of service, type of social insurance possessed, supervision, promotion, job physical body, arrangemental environment, age, gender, equal treatment by management, income and attitude. Much of the discussion on job satisfaction and work quality has been done in the context of the developed countries with few studies in the developing countries. The broad objective of this get hold of is to ascertain the association between job satisfaction and quality of work life among academic professionals teaching in management colleges in Faridabad region.The job satisfaction of an employee is a topic that has received considerable attending by researchers and manag ers alike. The quality of work life is concerned with type of work environment and its resulting stir on overall effectiveness of organization and equally on individuals as employees. This includes all such dimensions and parameter which are having an extend to on employees decision to remain in organization and level of performance. thither are several(prenominal) measures and means by which organization attempts to augment their performance like participative leadership style, job autonomy, clarity in line of achievement graph, equity based decision, good physiologic conditions, merit based promotion etc.The present study attempts to find role of several(predicate) job satisfaction attributes like-Stressful disposition of work, unclarity in breed and overall satisfaction from job that to a fault affects quality of work life with respect QWL factors like-Compensation structure, policies of organization, role of trade union, security benefits, facilities, growth opportunitie s, Work incumbrance ,reward structure, type of supervision ,participation, recognition and reward and whether is relevance of these factors in making employees well-provided, making work life more than qualitative.REVIEW OF LITERATUREAccording to study conducted by DeVaney and Chen (2003) on impact of different demographic variables as leading factors of job satisfaction affecting employees and its impact on quality of work life. They undercoat that with respect to demographic factors like age, gender and education job satisfaction and feeling towards quality of work life varied. The findings of their study inferred that with increase in age employees satisfaction towards job also increased and similar such result were seen with education where highly educated workforce felt more satisfied than little qualified employees. anthropoid workers were found to be more satisfied than female workers. Thus it could be inferred from the study that demographic factors affect to large ut termost the job satisfaction leading to a highly satisfied quality of work life. It was also found that certain attributes related to work like relations with management, job security (permanent or contract jobs), higher pay, a sense of control over ones work were identified as main attributes of quality of work life and made employees more productive and satisfied with their jobs when these attributes as a tool for improving quality of work life were worked upon.Bharati T Nagarathnamma B Viswanatha Reddy S(2008) examine the impact of selected variables causing job satisfaction like retention ,higher performance, support, team work and task characteristics on job satisfaction and resulting quality of work life on 266 Israeli prison guards. It was found that extra organizational factors, especially clarity in direction, low stress level, low burnout, clear communication, timely feedback, career advancement were found to be reinforced forecasters of job satisfaction and led to stro ng satisfied feeling towards quality of work life. It could be inferred from this study that job substantial factors largely affects feeling of quality of work life. Thus job satisfying factors should be properly worked upon so that a better quality of work life can be felt by employees.Tett, R. Meyer, J. (1993) in their study on impact of job satisfaction on quality of work life with reference to faculty members found that management style in form of leadership, 2-way feedback,informal climate setting, participation in organization decision making to large finis caused greater satisfaction towards job and employees perceive a better quality of work life when these attributes were worked upon by management to enhance quality of work life amongst employees. Management leadership was found to be major factor leading satisfaction towards job and improving quality of work life.Cooper and Marshal (1976) also in their study on impact of job satisfaction on quality of work life found t hat certain variables like work overload, role ambiguity, role conflict and poor working conditions associated with a particular job which reduces job satisfaction and affects low feeling towards quality of work life as well In their study majority of employees agreed that with less satisfying job, employees performance and initiative taking ability also reduces to a large extremity. Thus management should focus on factors that lead to job satisfaction sine it also affects feeling towards quality of work life to large extent.Theoretically Lawler (1982) also identified QWL in terms of job characteristics and work conditions. He highlighted that the core dimension of the entire QWL in the organization is to improve employees well-being, satisfaction and productivity. An employee with high job satisfaction enjoys a qualitative work life in similitude of employees who are dissatisfied with job. Thus job satisfaction to a large extent is a strong predictor of quality of work life.Pelsm a et al(1989).and Hart(1989) in their study on impact of selected QWL attributes found that psychological distress and morale contributed equally to teachers QWL. A balanced workload level, regular feedback, opportunities for train and improvement along with provision of suitable financial and non financial motivators largely enhanced employees satisfaction towards their job as well as improved employees quality of work life. These factors largely improved functional outcomes like improved productivity, better retention and initiative taking ability of employees. This also helped in improving occupational role and performance of employees.Winter et al(2000) in their study on impact of job satisfaction on quality of work life with reference to academicians studied the role of selected variables like role stress, job characteristics, and role of supervision job characteristics, feedback, compensation structure, participation of employees and work environment as factors affecting job satisfaction and affecting quality of work life as well. They viewed QWL for academicians as an attitudinal response to the prevailing work environment and posited five factors that impact job satisfaction including role stress, job characteristics, type of supervision, structural characteristics that directly and indirectly shaped academicians experiences, attitudes and behaviour and resulting positive feeling of quality of work life.Rice (1985) tried to focus on relationship between work satisfaction and Quality of peoples lives. His study also focused and found a strong relationship between certain job related factors like work experience and work outcomes that affect persons general Quality of life. He also found that certain factors like family interactions, leisure activities and levels of health and energy also to a large extent affect employees satisfaction towards job and quality of work life that employees view and perceive and feel towards their job Thus this study empha sized the role of work related characteristic and employees experience as major determinant of job satisfaction and resulting quality of work life.Bhatia and Valecha (1981) studied the absenteeism rates of textile factory and recommended that closer attention should be paid to improve the Quality of Work Life since due to low feeling of work quality due to high stress, unclarity in direction, low participation workers derived low satisfaction from job and that affected efficiency. It is thus clear from this study that work related factors like high stress, unclarity in direction, low participation of workers caused low feeling of satisfaction towards their job and they perceived low quality of work life towards their core task..Thus studies like these focus on role of emphasizing job satisfying factors on quality of work life to make employees more productive, involved and committed towards work at large.In a study, Sirota (1973) in their study on impact of job satisfaction on qual ity of work life found that underutilization of workers skill and abilities either due to lack of interaction or lack of instruction in execute job causes perception of low Quality of Work Life and suggested job enrichment program to correct the problems of workers skill and abilities to make them feel highly satisfied towards job. This study also emphasizes the role job satisfaction plays strongly in improving quality of work life. Thus studies like these focus on role of job satisfaction and feeling towards work life quality on employees satisfaction at large.Smith and Bourke (1992), also in their study on factors causing stress in teachers in academic institutes found that there were four major sources of stress and these work related factors created feeling of low work quality namely unclear instructions and work environment , time pressures and low opportunities for rewards and recognitions. These factors not only reduced satisfaction towards job but also caused dissatisfying feeling towards quality of work life.In a similar study determining impact of work related factors causing job satisfaction and its impact on quality of work life Kenneth, R. (1977),reported that unclarity of roles creates difficulty and was negatively associated with job satisfaction which makes satisfaction generated from qualitative work life quite low , especially among women. Thus impact of unclear directions, feedback, blocked communication channels and job misfit affected satisfaction towards job and quality of work life also.In another study conducted by Fraser, Draper and Taylor (1998) on factors affecting job satisfaction and its resulting impact on quality of work life among school teachers it was found that female teachers felt less satisfied with their influences over school policies which they considered as a major factor affecting quality of work life compared to male teachers. They also reported significant difference of opinions in work satisfaction based on work e xperience it was found that teachers who stayed longer at the job consistently had greater ratings of dissatisfaction. Thus this study gives a clear indication that work related and demographic factors like work experience and employees involvement to a larger extent affects employees satisfaction towards their job and resulting feeling towards work life quality.In a similar study conducted in Malaysia by Che Rose et al (2006) further concluded that the most important predictor of QWL is organizational climate, followed by career achievement, career satisfaction and career balance which all lead to job satisfaction. This study also focused on role of job satisfying factors on employees feeling towards his work life quality. Thus, management of organization should focus on identifying important job satisfaction causing variables and design policies, procedures and management style in such a way so that employees feel high and positive about quality of wok life.OUTCOMES OF LITERATURE REVIEW-The above selected studies focus on role of job satisfaction on quality of work life. Most of the studies no matter of different work related variables helped in determining impact of job satisfaction on quality of work life. It can be concluded from these studies that when employees feel highly satisfied from their jobs their feeling towards quality of work life also becomes high which results into better productivity, performance , commitment , involvement and initiative taking ability of employees. It was found in most of the studies that when employees feel less or dissatisfied with their jobs either due to organization related, work related or individual factors the quality of work life also gets negatively affected. Thus disregardless of the sector management should strive harder to make jobs more enriching thus employees getting higher satisfaction and resulting into highly satisfying feeling towards quality of work life as well.OBJECTIVES OF STUDYTo assess the level of quality of work life among men and womenTo determine the association between job satisfying factors and attributes of quality of work life( temper of work, level of participation, working condition, workschedule, Grievance procedure.To identify the impact of different demographic factors on quality of work life andjob satisfaction.RESEARCH methodological analysisFor the present study 15 different management colleges were selected in and around Faridabad region. Employees including lecturer, Assistant Professor and Professor between age group 25-55 were selected for the study. The data was collected through structured questionnaire which was personally administered by researcher. The reliability of the questionnaire was found to be 0.76 which is good enough for study. The questionnaire consisted of close ended question (Likert denture) to gauge the reaction of employees. A pilot study was conducted with 25 respondents (faculty members) to check the reliability of questionnaire. Total 250 questionnaire were distributed out of which 238 were returned and usable questionnaire were 220 in total .So sample of 220 is considered for present study.Details about QuestionnaireThe shell used for measuring attitude of employees for present study is pasture (Long employee attitude scale) developed by Dr.H.C Ganguli which is a 26 item job satisfaction scale. The items of LEA were earlier standardized on Indian employees on Nepalese female subject working as Bank officers, college teachers and Nepal government officers.The areas covered are Nature of work 2 itemsIncome 5 itemsSecurity 1 itemOrganization aspect 5 itemsPersonal aspect 1 itemsColleagues /co-workers 2 itemsPromotion and training opportunities 3 itemsWelfare facilities, health and canteen facilities 2 itemsUnion management relation 1 itemCompany policy and practices 4 itemsScoring of responses The present scale is scored according to Likert scale of summated rating .The total score of a subject i s an addition of score prize of respondent from the alternative choosen.25 items of LEA scale has 5 response alternative( 1,2,3,4,5) and 1 item has 3 alternatives (2,3,4) higher is the score greater is the satisfaction. The subject has to answer all the 26 items and no omission is allowed. If there is any omission then a score of 3 has to be provided as the middle valueValidity Reliability of scale used close to the scale Dr. H.C Gangulis job attitude scale which helps in assessing job satisfaction of employees at different level has test retest reliability of r = 0.90 and odd notwithstanding reliability after Spearman -Brown correction was r = 0.81 and has proved validity. The validity of this scale was checked through internal consistency method, by way of item analysis which requires low correlation between items and high correlation between item scores and total scale scoresTOOLS USEDIn order to analyze the collected data SPSS 16.0 was used. In order to determine significant relation between satisfaction with QWL attributes) between male and female t-test was used. .Further, Chi-square test was used to determine the association between level of job satisfactions (job characteristic factors) and quality of work life dimensions. Also regression analysis was used to determine impact of different variables like overall job satisfaction, unclarity in direction and job stress on quality of work life. Further, to determine significant difference between demographic factor and job satisfaction (job characteristic) t-test ANOVA and Levens test for equality of form was used.Hypothesis formulatedNull hypothesis 1 -There is no significant difference between male and female with respect to feeling towards quality of work life in academic industryNull hypothesis 2There is no association between job characteristic /satisfying factors and QWLNull Hypothesis -3 There is significant impact of demographic variables like age and nature of work on feeling towards qualit y of work lifeNull hypothesis 3.1 Employees of higher age groups expect more qualitative work lifeNull Hypothesis 3.2 Employees with stressful nature of work require high quality of work lifeNull hypothesis 3.3 Employees with long upgrade take more quality of work lifeANALYSIS AND INTERPRETATIONNull hypothesis 1 -There is no significant difference between male and female with respect to feeling towards quality of work life in academic industry. As clear in Table -1 t-test was used to determine the significant difference between genders with regard to feeling towards dimension of QWL feeling.Table-1t-test showing significant difference between gender with regard to feeling towards dimension of QWL feelingQWL dimensionMaleFemalet- valueP valueMeanS.DMeanS.DSatisfaction from job31.253.6529.344.232.040.035*Unclarity in direction44.655.8442.455.352.760.002**Job Stress20.452.9818.672.652.680.004**Overall QWL feeling96.5310.8791.4611.123.240.001**** denotes implication at 1% level* de notes significance at 5% levelIt is clear from the table-1 that since the value of P is less than 0.01 with respect to unclarity in direction, level of stress in job and overall feeling of QWl thus null hypothesis is rejected and it can be inferred that there is a significant difference between feeling towards QWL dimensions between male and female workers.Also since the value of P is less than 0.05 with respect to feeling of job satisfaction it is clear that null hypothesis is rejected. Female workers are more affected by feeling of lack of satisfaction, unclarity in direction and job stress than male workers. It is due to the fact that female workers need to create a balance between a good professional as well as a good homemaker so the burden is more on them to manage. This is the reason they expect and require more quality in work life that will result into effective performance.Thus, if organization provides them with certain provisions like flexi timing, suitable arrangement o f crches and safe work environment with less stress the feeling of qualitative work life will definitely enhance.Null hypothesis 2There is no association between job characteristic /satisfying factors and QWLFrom Table -2 it is clear that value of P is less than 0.01 thus rejecting the null hypothesis at 1% level, thus there is a significant association between job satisfying dimension and quality of work life.Table-2Chi-square showing association between job characteristic and quality of work lifeLevel of job characteristicsLevel of QWL grade totalChi-square valueP valueLowAverageHigh91.5030.000**Low3912657Average107440104High13172959Column Total6210355220It is clear from the table that as the level of quality of work life increases job satisfaction among employees also gets increased .Thus it becomes imperative that if the organization works for introducing innovative ways to make work life more qualitative then job satisfaction will also increase which will result into improveme nt in performance and in development of a desired behaviour in individuals.Further to confirm the relation between job characteristic and quality of work life multiple regression perplex was applied. From Table -3 it is clear that in this determine quality of work life is taken as dependent variable and job satisfaction(X1), unclarity in direction(X2), job stress(X3) are taken as independent variable and predictor variables .The calculated value of multiple R was found to be -0.342 ,R squared value was -0.124.The calculated F -value was -10.120 and P value was -0.000**.. The estimate of model coefficient is 109.136 for ao, for a1 is 0.821, a2 is -0.182 and for a3 is -0.258.So the estimated model becomes 109.136 = 0.821 (X1) 0.182 (X2) 0.258 (X3) . (ITable-3Multiple regression tableVariableUnstandardized coefficientStandardized coefficientt-valueP-valueBStd. error of BBetaX10.8210.1650.3113.2840.000**X2-0.182-0.1320.1021.2130.161X3-0.2580.281-0.062-0.8120.342 unremitting109.1365. 52514.3040.000The R squared value of 12.4% indicates that predictor variable explains 12.4 % variance in QWL. From the ANOVA table (Table -4) it is quite clear that F-value 10.120 and P value 0.000 is highly significant less than 0.01.Table-4ANOVA TableSum of Squaresd.fMean squareFSig.Regression4163.41431326.16210.120.000**Residual31257.612216138.420Total35421.026219It can be interpreted from this that the estimated model line is not equal to zero indicating linear relationship between the predictor variable and QWL. It is also clear that Beta value for job satisfaction is highest (0.311) followed by unclarity in direction (0.102).The Beta value of job stress has made least contribution in this (-0.062).The value of p is less than 0.01, so the independent variable job satisfaction is highly significant for the stated model. The rest of independent variables are not significant at 95% authorisation level. Thus it can be concluded that as quality of work life will increases job satis faction will also increase whereas with unclarity in direction and job stress it will reduce.Null Hypothesis -3 There is significant impact of demographic variables like age and nature of work and raise on feeling towards quality of work lifeNull hypothesis 3.1 Employees of higher age groups require more quality in work lifeNull Hypothesis 3.2 Employees with stressful nature of work require high quality of work lifeNull hypothesis 3.3 Employees with long tenure necessarily more quality in work lifeIn order to determine impact of demographic variables on quality of work life t-test ANOVA and Levens test for equality of variance was applied .This was applied to see whether there is any impact of demographic variable on response of employees towards quality of work life .From table 5, 6 and 7 it is quite clear that demographic variable except gender did not have a significant influence on quality of work life. The significant value for age which is 0.854 reveals that all age group s exhibited similar kind of behaviour with respect to quality of work life. This clears that irrespective of age each employees looks for better quality of work life which definitely increases job satisfaction.Table-5Independent sample test for determination influence of age on quality of work lifeLevens test for equality of variancet- valueSig(2-tailed)Mean differenceStandard error of differenceFSig.-.180.854-..0302.15076QWL satisfactory variance not false.002.956Equal variance not assumed-.180.854-.0302.15071The significant value of nature of work which is 0.972 and its influence on quality of work life indicates that nature of duty and work do not influence quality of work, this further indicates that whatever may be the nature of work in academic industry with respect to different position, qualitative work life is most required.Table -6Independent sample test for determination influence of nature of work on quality of work lifeLevens test for equality of variancet- valueSig. (2-tailed)Mean differenceStandard error of differenceFSig..032.972.0047.15792QWL Equal variance not assumed.113.735Equal variance not assumed.032.972.0047.15765With regard to tenure of employees it is again seen that the significant value is 0.842 whether the tenure is long or whether the employee is a newcomer. Thus demographic factors (age, tenure, nature of work) do not influence quality of work life particularly with any higher age, long tenure or with stressful work.Table-7Independent Sample test for determining influence of tenure on quality of work lifeLevens test for equality of variancet- valueSig.(2-tailed)Mean differenceStandard error of differenceFSig..178.842.0220.11701QWL Equal variance not assumed.206.638Equal variance not assumed.175.844.0220.11746FINDINGS OF STUDYBased on the objectives and hypothesis formulated for the study the following findings were observedWith respect to gender male and female differed significantly towards feeling of quality of work life and job satisfaction. Male employees were found to be more satisfied and feeling towards quality of work life was higher in comparison to female counterparts ,it may due to the fact that women folk has to perform dual responsibilities and with increase in work pressures and expectations from organization it is quite obvious that they feel less satisfied in terms of unclarity in direction, communication gap, flexibility, timings and different facilities provided by the organization which is not too satisfactory and leads to comparably low feeling of quality of work life.On the basis of regression analysis and Chi-square which was used to assess association between job satisfying factors and quality of work life, it was found that among different selected factors of job related aspects level of job satisfaction consisting of different attributes like compensation structure, reward structure, a administrative policies, flexibility, participation of employees, challenging work appellative were considered to be affecting job satisfaction and resulting quality of work life much more than factors like unclarity in direction, job stress etc. utmost variance was explained by job satisfying factors towards quality of work life, establishing that job satisfaction contributes utmost towards making work life more qualitative.Further the impact of different demographic factors like age, tenure, and nature of work on quality of work life was also studied. After analysis it was found that except gender there was no significant difference between feeling and significance of quality of work life among employees. Thus, irrespective of the age group, nature of work and tenure each empl